Why can't I access the Visual Editor?

In this article, you'll learn how to find a solution if you have trouble accessing the Visual Editor.

1. Ensure Website Accessibility:

You can find the Visual Editor in your Weglot Dashboard > Projects > Visual Editor. To use the Visual Editor, your website must be live and accessible. If your site is password-protected or in maintenance mode, the Visual Editor won't be able to access it.

2. Preparation for Visual Editor Usage:

To fully benefit from the Visual Editor and edit your translations, follow these steps:

• Remove any password protection or maintenance mode temporarily.
• Refresh the Visual Editor page after making these changes.

3. Verify Website URL in Project Settings:

Double-check that you've correctly entered your website's full URL in your Weglot Dashboard > Projects > Settings > General. You want to make sure that the URL is exact.

If the issue persists, confirm that Weglot is installed on your website.

Note

If you're still encounter difficulties with the Visual Editor, you can still edit your translations using the Translation List in your Weglot Dashboard > Projects > Languages. For additional guidance, refer to part 1 "Translation List" in the article "How to Edit My Translations".