Why can't I access the Visual Editor?

In this article, you'll learn how to find a solution if you have trouble accessing the Visual Editor.


1. Ensure Website Accessibility:

You can find the Visual Editor in your Weglot Dashboard > Projects > Visual Editor. To use the Visual Editor, your website must be live and accessible. If your site is password-protected or in maintenance mode, the Visual Editor won't be able to access it.


2. Preparation for Visual Editor Usage:

To fully benefit from the Visual Editor and edit your translations, follow these steps:

  • Remove any password protection or maintenance mode temporarily.
  • Refresh the Visual Editor page after making these changes.

3. Verify Website URL in Project Settings:

Double-check that you've correctly entered your website's full URL in your Weglot Dashboard > Projects > Settings > General. You want to make sure that the URL is exact.

⚠️ If your URL contains "www", make sure to add it to the URL

If the issue persists, confirm that Weglot is installed on your website.


Note:

If you encounter difficulties with the Visual Editor, you can still edit your translations using the Translation List in your Weglot Dashboard > Projects > Languages. Refer to part 1 of "How to Edit My Translations" for guidance.


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