WordPress - Troubleshooting - My website is not translated at all when I click on the language button.

In this article, you will discover how to understand why your website is not translated at all.

You can follow this tutorial if:

  • Weglot is installed.
  • The language switcher is displayed (if the language switcher is not displayed: http://bit.ly/2uRBG8c).
  • You have tried changing the language.
  • However, your entire website is not translated at all (if your website is partially translated: http://bit.ly/2t9U2Px).

If you encounter such behavior, please follow the procedures described below.

1. Weglot error API: Exception too many calls

You may find this error at the end of your website's source code. You can access your website's source code from your browser by right-clicking and selecting: "View Page Source".

In order to attempt to resolve this issue, please follow the steps below:

  1. Disable your Weglot plugin.
  2. Clear your browser's and plugin's cache (if you're managing one on your WordPress administration).
  3. Re-enable Weglot and refresh your website.

If the problem persists, please proceed to the next step.

2. Current word usage

Check your "Current Word Usage" on your Weglot Dashboard. If you see that you have more than 2,000 words, you have reached the limit of translated words for the Free plan.

It could explain why your website is not translated. To re-enable the service, you must reduce your Current Word Usage or subscribe to a Premium plan. You can see all our available plans in our Pricing documentation.
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