Zendesk - Integration / Setup
Translate your Zendesk help center
Here, we'll break down how to translate all your content and make your Zendesk help center multilingual within minutes.
1. Create a Weglot account
This is where you’ll manage all your translations in one place. Create your account here.
2. Enter your original and translated languages
After validating your email, you’ll be brought to the Weglot setup page.
Specify the original language of your website (the language your Zendesk help center was originally created in) and then the language(s) you want to translate it into.
Simply copy the code snippet provided to you. Then, go to your Zendesk admin.
4. Go to the “Guide” section
Select the “Guide” option in your Zendesk dashboard.
5. Go to the “Custom Design” tab
Click the “Custom Design” button found in the sidebar, then click on "Customize"
6. Select “Edit code”
7. Select the “document_head.hbs” file
8. Paste the Weglot code snippet
Add your Weglot code here:
Click the “Publish” button
9. It’s done!
Reload your help center, and you’ll now be able to see the Weglot language switcher button on the bottom right of your Zendesk help center! Your Zendesk help center is officially multilingual.
You can now review and manually edit your translations through your Weglot account. Go to your Weglot Dashboard to edit your translations, invite team members to your project, or order professional translations.